Elite Aluminum
Trailers

 


An Elite Trailer Dealership
"Horse trailers for the discriminating buyer"
219-662-1412          Fax: 219-661-0087
 
Hours: Mon-Fri 8-5   Sat. 8-4:3

996 E. Joliet Street

Crown Point, IN 
46307


 

 

Elite Warranty Information

Quality is of the utmost importance at Elite. Keeping customer satisfaction in mind, quality of our products and services is our number one priority. We at Elite
continuously strive for excellence in our product, for product safety, for good value, and for customer service.

Elite is very proud of its nationwide dealer organization. Elite dealers play the important role of supplying and servicing Elite products to the consumer. Elite
customer service personnel are available both to dealers and to customers at all times. If you have questions concerning your Elite trailer and if you need to talk to
a customer service representative, please call Elite Trailer at 405-787-1115.

 

MANUFACTURERS WARRANTY

For a period of five (5) years from the date of original purchase, Elite Trailer
Manufacturing L.L.C. will warrant its product to be free from defective workmanship
and materials. The original warranty must be filled out and signed by an authorized Elite
dealer, the original purchase and returned to Elite Trailer Manufacturing, L.L.C. at the
above address. Such warranty shall be extended only to the Original Purchaser.

The warranty extended hereby covers only the “Frame Assembly” i.e. the side rails,
side and roof extrusions, floor cross members, and subframe assemblies. Components
such as door, gates, dividers and such other material as are attached directly to the
Frame Assembly shall be limited in warranty to one (1) year from the date of
ORIGINAL PURCHASE.

Elite Trailer Manufacturing, L.L.C. does not warrant components not manufactured by
Elite Trailer Manufacturing, L.L.C., axles, tires, wheels, couplers, or jacks. Warranty on
paint excludes deterioration or damage from any road elements, improper wash
solvents, sand, salt or other weather conditions.

Normal wear on any item will not be subject to warranty. Normal wear items include,
bearings, brake linings, light bulbs and hoses; but are not limited exclusively to these
items. Any damage caused by failing to check and torque lug nuts properly shall not be
covered by Elite Trailer Manufacturing, L.L.C.

All warranty repairs must be pre-authorized with an “AFA” (application for adjustment)
number before any reimbursements shall be made. This warranty is limited to repairing
or replacing any parts which have been determined by Elite Trailer Manufacturing,
L.L.C. to be defective in workmanship or material.

All returned parts must be sent prepaid to Elite Trailer Manufacturing, L.L.C.
Photographs of items that are thought to be defective may be requested before any
warranty can be approved by Elite Trailer Manufacturing, L.L.C. If any warranty work
is to be done on the trailer, the customer will be requested to deliver the trailer to a
pre-authorized repair facility. All freight charges to or from the factory or pre-authorized
repair facility is the responsibility of the purchase. ALL FREIGHT IS EXEMPT FROM
WARRANTY.

This warranty does not cover any economic loss including without limitation; payment
for the loss of time or pay, inconvenience, loss of trailer use, trailer rental expense,
lodging bills, meals, other travel costs, storage charges and other incidental or
consequential loss or damage of whatsoever nature.

Any damage caused by accident or negligence or by any abuse or misuse of the trailer
or it’s component parts, shall not be the responsibility of the manufacturer.

Any and all warranties shall be null and void if the trailer is loaded in excess of the
approved gross vehicle load ratings as stated on the serial plate. Without any prior
approval or knowledge, any modifications, any alteration or repair to any product or
part manufactured by Elite Trailer Manufacturing, L.L.C. will void IN IT’S
ENTIRETY, the manufacturer’s warranty.

EXCLUSION OF LIVING QUARTERS & INSTALLATIONS BY OTHER
PERSONS

Elite Trailers manufacturers some trailers into which other persons or companies who
are not employees or agents of Elite Trailer install living quarters or other interior or
exterior features or modifications. This Limited Warranty extends only to material used
or workmanship performed by Elite Trailer or its employees in the construction of the
original trailer, subject to all limitations and exclusions set forth herein. ELITE TRAILER
EXPRESSLY DISCLAIMS AND EXCLUDES ANY RESPONSIBILITY OR
LIABILITY FOR ANY MATERIALS OR WORKMANSHIP IN ANY ITEMS
INSTALLED INTO ELITE TRAILER PRODUCTS BY ANY OTHER PERSON
OR COMPANY, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR CONTINENT LIABILITIES ARISING THEREFROM.

DISCLAIMERS

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER EXPRESS
WARRANTIES AND REPRESENTATIONS, ELITE TRAILER MAKES NO
REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, WITH RESPECT TO ELITE TRAILER WHETHER AS TO
MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR ANY
OTHER MATTER, NO ONE, INCLUDING AN AUTHORIZED ELITE TRAILER
DEALER IS AUTHORIZED TO MAKE FURTHER OR ADDITIONAL
WARRANTIES ON BEHALF OF ELITE TRAILER.

In the event there are any transcription errors in the re-keying of this warranty
for the web site, the original Manufacturers Warranty shall be in effect.

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